Terms of Service

1. About these terms

These Terms of Service (the "terms") are an agreement between you and Emirhan Güven Yazılım Hizmetleri, a sole proprietorship owned by Emirhan Güven and registered in Türkiye ("we", "us"). They cover your use of klakix.com and the Klakix Studio, tools, and related services (the "Service").

By creating an account or using the Service, you agree to these terms, our Acceptable Use Policy, and our Refund Policy, which are part of these terms. Our Privacy Policy explains how we handle personal data. If you use the Service for a company, you confirm that you can accept these terms on its behalf.

Operator

Emirhan Güven Yazılım Hizmetleri

Legal form

sole proprietorship, registered in Türkiye

Owner

Emirhan Güven

Location

Küçükçekmece, Istanbul, Türkiye

Tax registration

Küçükçekmece Tax Office, no. 48727294890

Email

[email protected]

2. Who can use the Service

You must be at least 18 years old to create an account. Keep your login details to yourself: you're responsible for what happens in your account. If you notice someone else using it, tell us right away at [email protected].

3. The Service

Klakix is an online studio that generates videos, images, and audio with artificial intelligence (AI) models. We don't build these models. They're developed by other companies (currently Alibaba, ByteDance, Google, HeyGen, Kuaishou, Meta, MiniMax, OpenAI, PixVerse, Topaz Labs) and run on the infrastructure of AI providers such as fal.ai, Runware, and ElevenLabs.

AI output varies from one run to the next. The Service is provided "as is" and "as available": we don't promise that a generation will look a certain way, be ready within a certain time, or fit a particular purpose. Providers can retire models, change them, or release new versions, so the models we offer will change over time. The current models and their credit costs are listed on our pricing page.

4. Credits

Generations are paid for with credits. The credit cost of each generation is shown before you start it. Credits are prepaid units for using the Service and nothing else. They:

• don't expire, including credits added by a subscription, which stay in your account after the subscription ends;
• can only be used on Klakix and can't be moved to another account;
• have no cash value: they aren't money, e-money, cryptocurrency, or a wallet balance, and can't be exchanged for money except as described in our Refund Policy.

If a generation can't be completed for a technical reason, or a provider's safety filter rejects it, the credits are returned to your account automatically. Free credits we give you (for example when you sign up) have no cash value and can't be refunded. Signup credits can only be used for voiceovers; video and image tools become available after your first credit purchase.

We may change how many credits a model costs. We'll announce it on the site before the change, and it never reduces the credits already in your account.

5. Buying credits and paying

You can buy one-time credit packs or subscribe to a monthly or yearly plan. Current packs, plans, and prices are on our pricing page. Prices are in US dollars.

All purchases on Klakix are processed by Dodo Payments, Inc. (United States), which acts as our merchant of record. That means:

• You pay Dodo Payments on its secure checkout page, and it sells you the credits or subscription on our behalf.
• Dodo Payments calculates and collects any sales tax, VAT, or GST that applies where you live. The tax is shown at checkout before you pay.
• Dodo Payments issues your receipt or invoice, and its name may appear on your card or bank statement.
• Your card details go straight to Dodo Payments. They never reach us, and we don't store them.
• Dodo Payments' own buyer terms and privacy policy, linked at checkout, also apply to the payment itself.

We provide the Service you're paying for: the credits, the tools, and, on a subscription, the plan's benefits. Credits are added to your account as soon as the payment is confirmed.

6. Subscriptions

• What you get. Each plan adds a set number of credits every month. While your subscription is active you can also run more generations at once (accounts without a subscription can run 3) and you get extra credits on one-time credit packs. The details for each plan are on the pricing page.
• Billing. Monthly plans are charged every month. Yearly plans are charged once a year, and the credits are still added every month, 12 times over the year. Unused credits roll over and don't expire.
• Automatic renewal. Your subscription renews automatically at the end of each billing period, at the same plan and price, until you cancel. Dodo Payments charges the card on file. If a renewal payment fails, Dodo Payments may try again, and the next period's credits are added only once the payment goes through. You can update your card from Billing.
• Canceling. You can cancel anytime from Billing using "Manage subscription", which opens Dodo Payments' secure customer portal. Cancellation takes effect at the end of the period you've paid for. Until then you keep your plan's benefits (on a yearly plan, the remaining monthly credits keep coming), and you won't be charged again. There are no partial refunds for the rest of a period. Credits already added stay in your account. If you can't reach the portal, email us from your account's email address and we'll cancel it for you.
• Changing plans. Moving to a plan with a higher price per period (or from monthly to yearly) takes effect right away: the unused part of your current period is credited toward the new price, you pay the difference, and the new plan's credits are added at once, minus the unused share of this month's credits from your old plan. If the difference can't be charged, your plan stays the same. Moving to a cheaper plan (or from yearly to monthly) takes effect at the end of the period you've paid for.
• Price changes. If we change a plan's price or what it includes, we'll email you at least 30 days before it applies. The change starts at your next renewal after that notice. If you don't accept it, cancel before the renewal.

7. Refunds

Failed generations are refunded in credits automatically. A credit pack or subscription payment can be refunded within 14 days if you haven't used any of the credits it added. Credits you've already used aren't refunded, unless the law says otherwise. Refunds are made by Dodo Payments to your original payment method, and the credits from a refunded payment are removed from your account. The full rules, including the right of withdrawal for consumers in the EU and UK, are in our Refund Policy.

8. Your content

"Your content" means the photos, audio, and text you upload or type (your inputs) and the videos, images, and audio the Service creates from them (your outputs). You keep whatever rights you have in your content.

You confirm that you own your inputs or have every permission needed to use them this way. If an input shows or features a real person other than you, you confirm that the person has given you explicit consent, as described in our Acceptable Use Policy. Tools built around a person's photo ask you to confirm this before each generation, and we keep a record of that confirmation.

You give us permission to store, process, and send your content to our AI providers only as needed to run the Service for you: to create your generations, show them in your Library, keep the Service safe, and follow the law. We don't use your uploads to train AI models.

9. Acceptable use

You must follow our Acceptable Use Policy. In short, you may not use Klakix to impersonate anyone, make deepfakes, swap faces, clone voices, create sexual or intimate content, sexualize or endanger minors, make fake reviews or misleading ads, harass people, or break the law. We don't offer face-swap or voice-cloning features; voiceovers use only the stock voices in our voice list.

You also may not misuse the Service itself: don't try to get around its safety filters or limits, access other people's accounts or data, disrupt or overload it, resell access to it without our written permission, or scrape it with automated tools.

10. Your outputs

You may use your outputs for personal and commercial purposes, as long as you follow these terms and the law. Please keep in mind:

• The terms of the model developers and AI providers behind a generation also apply, and changes to them can affect how outputs may be used.
• AI models can produce the same or similar output for other users. We can't promise that your output is unique or that it can be protected by copyright where you live.
• When you share an output that shows a real person, or use AI-generated content in an ad, you must disclose that it was made with AI wherever the law or the platform you post on requires it. See the Acceptable Use Policy.
• You're responsible for checking that an output is accurate, lawful, and suitable before you publish or rely on it.

11. Our rights in the Service

The Service itself, including the site, software, design, text, and the Klakix name and logo, belongs to us or our licensors. These terms give you a personal, non-exclusive, non-transferable right to use the Service as intended while your account is open. They don't give you any other rights in it. If you send us feedback or ideas, we may use them without owing you anything.

12. Suspension and closing your account

Providers' safety filters may reject some requests automatically; in that case the credits are returned. When we receive a report or suspect a breach of these terms, we may review the generations involved. If we find a breach, we may delete the content, limit your account, or suspend or close it. In serious cases, such as non-consensual intimate content, content involving children, or fraud, we close the account without warning and report it to the authorities where the law requires. If we close an account for breaking the rules, we'll consider a refund of unused credits on request.

You can delete your account anytime in Settings. Deleting it cancels any active subscription immediately (with no partial refund for the current period), deletes your files and generations, and deletes any remaining credits, which aren't refunded. If you have a purchase that still qualifies for a refund, request it before you delete your account.

13. Disclaimers and limits of liability

To the extent the law allows, we don't give any warranties beyond those in these terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We aren't responsible for how you use your outputs, or for losses caused by them.

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, revenue, data, or business opportunities, and our total liability for any claim is limited to the amount you paid for the generation or purchase the claim relates to.

None of this limits liability that can't be limited by law, such as liability for death or personal injury caused by negligence, or for fraud. It also doesn't affect the rights you have as a consumer under the mandatory law of the country where you live.

14. Changes to these terms

We may update these terms from time to time. The current version is always on this page, with the date it was last updated, and it applies from that date. If a change materially affects you, we'll let you know by email or in the app before it takes effect. Changes to subscription prices follow section 6.

15. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye. If you're a consumer, this doesn't take away the protection of the mandatory consumer laws of the country where you live, and you can bring a claim in the courts where the law allows you to. If something goes wrong, please email us first. Most problems can be sorted out quickly that way.

16. Contact

Questions about these terms? Email [email protected].

This document is written in English, and the English version is the governing version for Klakix. If we ever provide a translation, it is for convenience only.